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Last updated: 12 October 2000

Kyocera introduces a new on-line technician referral service.

PV users can now report system faults to Kyocera's world-wide network of installers via the internet. Within two working days of completion and submission of the on-line service request form, users will be contacted by their nearest available service technician.

Interestingly, the company does not restrict this service only to systems originally purchased through its own network. The referral service itself is free, though the response may be chargeable depending on the nature of the problem.

Web: http://www.solarelectricrepair.com.

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